Refund policy

Return & Refund Policy

Last updated: May 28, 2026

Welcome to Vogus Tshirts. Since our products are made using a Print-on-Demand process, each item is printed specifically after an order is placed.

Eligibility for Returns

We only accept returns or replacements under the following conditions:

  • The product received is damaged.
  • The product received has a printing defect.
  • The wrong product, size, or color was delivered.
  • The package is lost during transit.

Non-Returnable Items

We do not accept returns or exchanges for:

  • Wrong size selected by the customer.
  • Change of mind after order placement.
  • Minor color variation due to screen differences.
  • Incorrect shipping information provided by the customer.

Return Request Timeline

Customers must contact us within 5 days of delivery with:

  • Order number
  • Clear photos of the product
  • Description of the issue

Requests submitted after 5 days may not be eligible for replacement or refund.

Refund Process

If your refund request is approved:

  • Refunds are processed to the original payment method.
  • Processing time may take 5–10 business days depending on the payment provider.
  • Shipping charges are non-refundable unless the issue was caused by us.

    Cancellation Policy

    Orders can only be canceled within 2 hours of placing the order. Once production has started, cancellations are not possible.