Refund policy
Return & Refund Policy
Last updated: May 28, 2026
Welcome to Vogus Tshirts. Since our products are made using a Print-on-Demand process, each item is printed specifically after an order is placed.
Eligibility for Returns
We only accept returns or replacements under the following conditions:
- The product received is damaged.
- The product received has a printing defect.
- The wrong product, size, or color was delivered.
- The package is lost during transit.
Non-Returnable Items
We do not accept returns or exchanges for:
- Wrong size selected by the customer.
- Change of mind after order placement.
- Minor color variation due to screen differences.
- Incorrect shipping information provided by the customer.
Return Request Timeline
Customers must contact us within 5 days of delivery with:
- Order number
- Clear photos of the product
- Description of the issue
Requests submitted after 5 days may not be eligible for replacement or refund.
Refund Process
If your refund request is approved:
- Refunds are processed to the original payment method.
- Processing time may take 5–10 business days depending on the payment provider.
- Shipping charges are non-refundable unless the issue was caused by us.
Cancellation Policy
Orders can only be canceled within 2 hours of placing the order. Once production has started, cancellations are not possible.